Shipping policy

**Shipping Policy**

**Order Processing Time:**

- All orders are processed within [1-2 business days]. Orders are not shipped or delivered on weekends or holidays.

- If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or telephone.

**Shipping Rates & Delivery Estimates:**

- Shipping charges for your order will be calculated and displayed at checkout.

- Standard Shipping: [3-5 business days] - $[XX.XX]

- Expedited Shipping: [1-3 business days] - $[XX.XX]

- Overnight Shipping: [1 business day] - $[XX.XX]

Delivery delays can occasionally occur.

**Shipment to P.O. boxes or APO/FPO addresses:**

- HeroicDepot ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses.

**Shipment Confirmation & Order Tracking:**

- You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

**Customs, Duties, and Taxes:**

- HeroicDepot is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

**Damages:**

- HeroicDepot is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

- Please save all packaging materials and damaged goods before filing a claim.

**International Shipping Policy:**

- We currently do not ship outside the U.S.

**Returns Policy:**

- Our [Return & Refund Policy] provides detailed information about options and procedures for returning your order.